PRIVACY POLICY

Last Updated: SEPTEMBER 27TH 2025

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This Privacy Policy applies to information gathered from and in connection with operation of NOW AND THEN NASHVILLE website, which is operated by NOW AND THEN GROUP LLC (the “Company”, “we,” or “us”).

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you interact with our website or services:

Identifiers: Name, email address, phone number, billing and shipping address.

Order Information: Products purchased, payment details (processed by Squarespace), and transaction history.

Account Information: Login credentials, saved preferences, and purchase history when you create an account.

Device & Usage Data: IP address, browser type, operating system, pages visited, and other browsing activity (collected via cookies and similar technologies).

Marketing Data: Your communication preferences and responses to newsletters or promotional emails (if you choose to subscribe).

We do not knowingly collect personal data from individuals under the age of 13.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process, fulfill, and deliver your orders.

  • To communicate with you regarding orders, account activity, or customer support.

  • To allow you to create and manage an account on our site.

  • To improve our website, products, and customer experience.

  • To send newsletters, promotions, or marketing communications if you choose to subscribe. You may unsubscribe at any time by clicking the link at the bottom of any email.

  • To comply with applicable legal, regulatory, and accounting obligations.

We do not sell or rent your personal information.

Payments

All online transactions are processed securely by Squarespace. We do not have access to, or store, your full credit card information.

Please refer to Squarespace’s privacy policy for details on how payment data is handled.

Cookies, Analytics & Tracking

Our website uses cookies and similar technologies to:

  • Remember your shopping cart and preferences.

  • Improve site performance and functionality.

  • Understand how visitors use our site.

We may also use Google Analytics or similar analytics tools. These services collect information such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Device type and operating system

This data helps us understand website traffic and improve our services. Google Analytics may set its own cookies. You can learn more about Google’s practices here: https://policies.google.com/privacy

Opt-out: You can disable cookies in your browser or use the Google Analytics opt-out browser add-on to prevent your data from being used.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:

Order records may be retained for accounting and legal compliance.

Account information will be kept while your account is active. If your account is inactive for 3 years, we may delete it.

Marketing preferences are retained until you unsubscribe or request deletion.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

While we take these precautions seriously, no system or method of transmission over the internet is 100% secure.

We cannot guarantee the absolute security of your information.

Your Privacy Rights

California Residents (CCPA/CPRA & “Shine the Light”)

If you are a California resident, you have the following rights:

  • Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.

  • Right to Delete: You may request deletion of your personal data, subject to certain legal exceptions.

  • Right to Opt-Out: You may request that we do not sell your personal information (we do not sell personal information).

  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights under California law.

  • Shine the Light: You may request information on whether we have shared your personal information with third parties for direct marketing purposes (we do not currently do so).

    To exercise these rights, please contact us at the information below.

Nevada Residents

If you are a Nevada resident, you may submit a verified request directing us not to sell your personal information (we do not sell personal information).

Third-Party Links and Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from them.

If we discover that we have inadvertently collected data from a child under 13, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, or legal requirements.

The “Last Updated” date at the top indicates the effective date of the most recent version.

Contact Us

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If you have questions, concerns, or requests related to this Privacy Policy, you may contact us at INFO@NOWANDTHENNASHVILLE.COM